Aurora Health Care

Translate – Proofread – Page Production

$7.5k
Annual Savings
1.3M
Words Translated
18%
Cost Decrease

Challenge

Accurate multilingual communication is an absolute requirement in the health care industry. As a nationally ranked hospital system, Aurora Health Care understood the importance of communicating effectively internally and with patients and came to Argo to make sure their materials were in the best state possible. Argo was tasked with translating and independently proofreading vital patient communications and health education bulletins while also overseeing the final page production for much of the material.

Solution

The team at Argo managed every step of the translation and formatting process to ensure the material was easily understandable for all patients.

Since the documents would be updated regularly, Argo utilized a siloed translation memory system. This would allow for greater consistency of translations in future projects, saving Aurora Health Care significant capital and creating the opportunity to focus more resources on patient care.

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“We have established a smooth-flowing process with Argo Translation. Argo always confirms the requests immediately and responds promptly and graciously to any other questions or concerns I have. The documents are translated and formatted – turnaround times have always met or exceeded our request.”

Marian Hansen, Quality Improvement Director
Aurora Health Care