The United States isn’t called a “melting pot” for no reason. As of our last census in 2015, over 350 different languages are spoken in American homes.
Regardless, no matter what your primary language is, everyone deserves good healthcare which is why good healthcare translation is so vitally important. This is one place where everyone needs to avoid mistakes at all costs. Good communication saves lives.
As a starting point, we’re sharing with you six benefits of professional translation services for the healthcare industry. Keep reading to learn why you need to implement this into your business.
1. Good Healthcare Translation Saves Lives
When you’re sick and need medical assistance, time is of the essence. Neither the patient nor the physician can afford to misunderstand one another.
Having a system in place that can accurately translation what the patient is telling the physician can help eliminate mistakes, especially avoidable mistakes that come from miscommunication problems.
That means more lives get saved, more people get to go home to their friends and family. And more lives saved means fewer liability issues for hospitals and clinics.
2. Translation Technologies Saves Time
It’s a safe bet that a large percentage of the population in the United States speaks English to some degree. Over 37 million people speak Spanish and many people speak both English and Spanish.
But if you have a language such as Vietnamese, it’s not as likely that you’ll have someone on staff who can effectively translate for the patient. Finding someone who can translate can take time.
But healthcare translation services with their telephonic, internet or in-person interpretation technology eliminates any wait time. That means the patient gets the care they need immediately.
And staff productivity also increases because no one is taking time trying to locate a translator.
3. A Medical Interpreter Service Saves Money
When your staff is busy spending time locating a translator, they’re not focused on their other tasks. That decreases office productivity.
And hiring a medical interpreter costs money each time you need to hire one. Having a service you know you can depend on and budget for gives hospitals and other healthcare centers extra capital they can now spend on other medical equipment and services that benefit everyone.
But translation services also enable hospitals and clinics to earn more money. The less time wasted waiting on an interpreter, the more patients can be seen each day.
4. Proper Medical Interpretation Helps Improve Patient Care
Translation technology means saving money and increasing productivity. But it also helps improve patient care.
Documentation is a big part of ensuring that a patient’s medical history has been accurately recorded. While they may be unsure of exactly what to go over with their physician, especially if a language barrier is involved, their records provide a good baseline to start from.
A written translation that’s given to doctors allows them to see an accurate accounting of their patient’s records and health questionnaires.
It also helps the doctor see if the questions they’re asking their patients are being fully understood by the patient. The conversation between physician and patient runs more smoothly which then allows for more quality time spent.
5. Healthcare Translation Services Means Mobility
The more patients who are seen and helped each day is good for everyone. The patients get the care they need in a timely manner while the healthcare facilities have more funding available for better equipment and improved services. Having immediate access to translators should be a major part of that equation.
With advances in instantaneous human translation, patients and doctors no longer have to wait for an available on-site translator. The technology is ready and waiting no matter what language comes through the door needing assistance.
As people’s healthcare experience improves, so does their satisfaction level. The better the overall experience, the more financial support you’ll receive from the public and other institutions.
6. Less Opportunity for Mistakes
Not every language translates perfectly into another language. It’s really easy to miss little things. And those little things can become giant issues when it comes to providing the right type of healthcare for a patient.
When you use translation services, the physician ends up with two records he can utilize. He or she has a transcript of what was said in the patient’s language and another translated transcript.
This helps the medical practitioner see if the questions they’re asking are actually being understood not only by the patient but the interpreter as well. It’s technology that helps capture the spirit and intent of the doctor’s efforts to communicate.
Doctors and medical professionals no longer need to worry that they aren’t providing the best care possible due to a language barrier. They can now feel certain that their message wasn’t lost.
Healthcare translation is only one of the industries we provide vital translation services for. We’re committed to helping people improve productivity while increasing the quality of their services.
We know that translates into better success in business and the ability to make clients and patients happier.
We’ve worked with some of the largest healthcare organizations in the industry. Click here to take a look at a few of the companies we’ve proudly contributed our services to.
Nick joined the team in 2017 to spearhead Argo’s expanding marketing initiatives. He graduated from North Central College in Naperville, IL with a BA in political science and a minor in global studies. Previously, he worked as a digital strategist for innovative marketing agencies in Chicago and as a political consultant for domestic and international clients in Washington, DC.